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Mental Health Services in Kuala Lumpur
Sanctuary Clinics offers mental health services in Kuala Lumpur for adults, teenagers, couples and families: psychiatry, talking therapy, addiction support and specialist psychological assessments. You can see us at our clinic in Bukit Jalil or online.
Browse our services below, read about the concern you are facing, or book a free 30-minute consultation if you are not sure where to begin.
Not sure where to start? You don’t need to know whether you need a psychiatrist, psychologist or counsellor. A free 30-minute consultation with one of our resident psychologists, in person or online, helps you work out the right next step. It is a conversation, not a diagnosis.
Choosing the right mental health services for you
Many people are unsure who to see first. Here is a simple guide to the professionals in our team.
Psychiatrist
A medical doctor who specialises in mental health. Psychiatrists diagnose conditions and prescribe and review medication, for example for depression, bipolar disorder or ADHD.
Clinical psychologist
Trained in psychological assessment and evidence-based talking therapies such as CBT. Psychologists carry out formal assessments, including ADHD assessments, and provide therapy.
Counsellor
Provides talking therapy to help you work through stress, relationships, grief, life changes and other emotional difficulties.
Many people see more than one professional, for example therapy alongside medication. Our clinicians work together, so you can move between services without starting again.
Psychiatry
For assessment, diagnosis and medication.
Psychiatry
Psychiatric assessment, diagnosis and medication review. Follow-up appointments can often be online.
Therapy & counselling
Talking therapy with clinical psychologists and counsellors, in person or online.
Therapy for adults
One-to-one sessions for stress, anxiety, low mood, relationships, life changes and more.
Therapy for children & teens
Support for young people from around 9 or 10 years old and their families, at a pace that feels safe for them.
Couples & family counselling
Sessions for couples and families who want to communicate better and work through difficulties together.
Therapy approaches we use
Addiction support
Confidential help for alcohol, drugs, gambling and other behavioural addictions, for you or someone you care about.
Addiction treatment
Assessment and treatment for alcohol, drug and behavioural addictions, including gambling.
Recovery Care Program
A structured 4-week outpatient programme combining individual and group sessions, so you can recover while keeping up work and family life.
If residential treatment would suit you better, we can refer you to our partner rehabilitation centres, Salus and Solace Asia, after an assessment with our team.
Assessments
Formal psychological assessments, with written reports where you need them.
ADHD assessment
Assessment with a clinical psychologist for teenagers and adults, from around 10 years old, with a full written report if you need one.
Pre-surgical psychological assessment
Evaluation before bariatric, spinal or other surgery, with a report for your surgical team.
IVF & fertility psychological assessment
Explore readiness, stress and support during fertility treatment, with documentation for your fertility clinic.
Conditions we help with
Read about a concern, what support looks like, and how to take the next step.
For employers
Workplace mental health support from Solaria by Sanctuary.
Corporate wellbeing & EAP
Employee Assistance Programmes, a support hotline, wellbeing programmes and workplace training, tailored to your organisation.
Visiting our clinic
One clinic in Bukit Jalil, with online appointments across Malaysia.
Location
P-5-1, Ground Floor, Pusat Perdagangan, Jalan Bukit Jalil, Jalil 3, 57000 Kuala Lumpur. Please arrive 10 to 15 minutes early to find parking.
Opening hours
Monday to Saturday, 9am to 6pm. Sundays and evenings after 6pm by appointment. We aim to reply to website enquiries within 2 working hours.
Licensed care
Our mental health services are approved and licensed by the Ministry of Health Malaysia (KKM-231400-14152-11).
In an emergency, call 999. If you are in crisis but not in immediate danger, call the clinic on 011-2675 4686.
Frequently asked questions
Common questions about getting started with us.
How much do your mental health services cost?
Fees depend on the service and the clinician. Your first 30-minute consultation is free. See our fees page for current session prices.
Can I have sessions online?
Yes. Therapy can take place online by video, and many psychiatry follow-ups can be online too. Some assessments, including ADHD assessments, are done in person at the clinic.
Do you see children and teenagers?
Yes. We currently offer therapy for young people from around 9 to 10 years old, and ADHD assessments from around 10 years old.
What do I need for my first appointment?
You do not need to bring your IC. Please arrive 10 to 15 minutes early so you have time to park and settle in.
Can I change clinician?
Yes. You can ask to change clinician at any time. It is usually easiest early on, before you have shared a lot of your history.
Is my information kept confidential?
We provide confidential care. Our clinic policies and privacy policy explain how we handle your information.
Questions about our mental health services?
Get in touch and we will help you find the right clinician, or see our fees and meet the team.